"Passion for Patients: Effective Ways to Communicate with Staff and Patients"
Date: Tuesday, November 27, 2018
The date has been changed due to Thanksgiving. The time and location will stay the same.
Time: 8:00 a.m.
Location: St. Mary’s Foundation Building,
520 West 6th Street, Reno, NV 89503
Description:
Improving patient experience is a key component of the Quadruple Aim and a measure that is increasingly important for assessing the health of healthcare providers, staff and the overall medical practice. Developing more effective ways to engage and communicate with staff and patients also helps increase profit margins, recruit and retain the best and most talented staff and boosts patient satisfaction. Join us for this session with Gina Ore and Passion for Patients.
Speaker:
Gina Ore, M.A., Innovative Leadership, CFRE, Founder & CEO, Passion for Patients
Gina W. Ore, based in the Phoenix, AZ area, has worked closely, and developed deep connections, with medical professionals and others who have supported healthcare, human services, and medical research. She has worked in the largest physician-owned practice in Arizona and participated in health system acquisitions.
In 2015, Gina launched the interpersonal-skills training and coaching program, Passion for Patients,TM that provides affordable, highly customizable, and on-site program for front and back office staff in medical practices and other healthcare organizations. It is a simple yet effective system that inspires and empowers members of physician office teams to provide high-touch, patient-centered care that has a powerful impact on healing and results in higher patient satisfaction.
Gina has a BS in psychology and music, as well as a Master’s in Innovative Leadership from Millikin University.
Gina is coming from Phoenix, AZ so this is a great opportunity to see and experience someone we would not normally have available locally.
MGMA Body of Knowledge:
1) Patient-Centered Care
2) Human Resource Management
